Summarize effective communication strategies in organizational hierarchies, and review the role and relevance of the organizational grapevine

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Summarize effective communication strategies in organizational hierarchies, and review the role and relevance of the organizational grapevine


Some companies try to encourage communication through workspace design, as well as through Web-based communication channels. some executives also meet directly with employees, such as through management by walking around (MBWA) and town hall meetings, to facilitate communication across the organization. In any organization, employees rely on the grapevine, particularly during times of uncertainty. The grapevine is an unstructured and informal network founded on social relationships rather than organizational charts or job descriptions. Although early research identified several unique features of the grapevine, some of these features may be changing as the Internet plays an increasing role in grapevine communication.

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